Return Policy

  • Returns can be initiated within 10 days from the delivery of the order.
  • Tempered Glasses and Screen Protector Films are not returnable.
  • While making a return kindly hand over the package with all items delivered along with your package and the invoice, as is. If anything is missing or found damaged from the original condition from the package then deductions would apply. Please contact us at for more info on this.
  • Returns would be subject to a return shipping charge of Rs. 75/- + applicable GST. This includes pick up and delivery charges, inspection and repacking charges, refund processing charges.
  • In the case of returns with a wrong item, damaged product, damaged packing, no refunds will be made.
  • Combo Offers: Products sold under Combo Offers or Special Promotional Offers are not returnable.



  • Refunds shall be processed within 14 working days from the date of receipt of the returned product. This is subject to the returned item reaching our warehouse, being found fit for resale and the return request getting approved.
  • Return Processing Charge of  Rs. 75 + GST shall be deducted from the Refund amount.
  • COD Service Charge is non refundable. For COD Orders, Rs. 50 would be deducted from the Refund Amount, against COD service rendered.
  • Refunds shall be credited back to the bank account of the customer.


Cancellation of an Order before Delivery

Canceling an order is very easy. You just need to send an e-mail or contact us on , before the item has been dispatched. In case the order has been dispatched, we shall deduct the shipping costs & return processing costs for canceling the order.


We do not ask for any passwords from customers. Customers are requested not to share any passwords or Unique PIN Numbers with any of our staff or in any of your email correspondence. Kolostahl India / shall not be liable for any theft of your bank account information.